The technology of the marketing that been using by Grand Hyatt Kuala Lumpur Hotel

Grand Hyatt Hotel Background

     Grand Hyatt Kuala Lumpur, is a five-star hotel in Kuala Lumpur, Malaysia, that officially opened 24 August 2012. The hotel is part of Hyatt Hotels Corporation and the first Grand Hyatt brand to be opened in Malaysia. Grand Hyatt Kuala Lumpur, a 412-room hotel, is located within Menara Darussalam which also includes separate office spaces from level 3 to 15. The hotel is situated along Jalan Pinang and adjacent to the Kuala Lumpur Convention Centre. The hotel overlooks Petronas Twin Towers and is walking distance to Suria KLCC Shopping Mall, Pavilion Kuala Lumpur also Golden Triangle district. It features entry level rooms at 47 square metres to luxurious suites, a Sky Lobby with views of the Petronas Twin Towers, KLCC Park and the city skyline. All the rooms have floor-to-ceiling windows to maximise natural daylight into the rooms. The hotel also has three food and beverage dining options with interactive show kitchens, seven meeting and event venues for gala events to intimate wedding receptions. There is also Essa Spa that offers traditional Malay ramuan and a freeform outdoor swimming pool surrounded by tropical greenery.

Type of service offered

Services:

- Complimentary Wi-F

i- Laundry and Valet service

- Wedding service

- Express Check in and Check out

- Complimentary cozy indoor and outdoor

- Business center services at Sky Lobby

- 24-hour fitness center

- Full spa with sauna and steam room

- On site self parking 

Children :

- Babysitting 

Food and Beverage :

- 24-hour room and concierge services

- Lobby lounge

- 2 restaurants and 1 bar

- Afternoon Tea Delight

- Monthly dining special 

Travel and Transportation :

- Airport transfer

- Public transit transfer

- Travel agency

 Facilities

SWIMMING POOL

Pool hours is daily,6:00 AM to 10:00 PM.

GYM / FITNESS CENTER

24 hours a day and open for in house guest.

ESSA SPA

  

Spa hours is daily,10:00 AM to 10:00 PM.

Room and Suites

Standard

• King Bed

• Twin Bed

View

• King Bed with Tower view

• Twin Bed with Tower view

• King Bed with Garden view

Deluxe

• King Bed Deluxe

• King Bed with Tower view Deluxe

Grand Club

• King / Twin Beds with club access

• King / Twin Beds with Tower view with club access

• King Beds with Garden view with club access

• King Bed with club access deluxe

• King Beds with Tower view with club access deluxe

Suite

• Grand suite

• Garden view with Grand suite

• Grand Executive suite

• Diplomat suite

Dining

Thirty8

JP Teres

Activities

• Afternoon Tea Delight at Thirty8

• Weekday Malaysian Buffer at JP Teres

• Monthly Dining offers

How Technology Has Influenced the Marketing Industry

    Technology is constantly changing. It seems almost every day something new is coming out, and every once in a while, it makes a huge spark. Beside that,Technology affects almost every industry, which means employees should stay on their toes to keep up with the latest trends. That also applies to marketers.

Technology of the marketing that been using by Grand Hyatt  Hotel Kuala Lumpur 

• Booking.com

     Booking.com is a metallurgical travel aggrerator website and metasearch search engine for Dutch accommodation reservations. In 2005, its has been own and operated by US-based on Booking Holdings and is currently sitting in Amsterdam. The website list more than 1,534,024 properties in 226 countries and territories and book 1,200,000 nights a day. This site is available in 43 languages. In 2003, this website contributed more than two thirds of Booking Holder's earnings. This site also promotes the hotel through search engine listing. Booking.com then takes a commission based on any booking made through them. Booing.com is free to register and puts your hotel at the guest's fingertips booking more than 750,000 new orders a day.

      Booking.com was formed when bookings.nl, founded in 1996 by Geert-Jan Bruinsma, was merged in 2000 with Bookings Online, founded by Sicco and Alec Behrens, Marijn Muyser and Bus Lemmens, which was operated as Bookings.org. The name and URL were changed to Booking.com and Stef Noorden was appointed as its Chief Executive Officer. In 1997, Bruinsma wanted to broadcast ads in De Telegraaf, the Dutch newspaper with the highest circulation. Ads have been rejected since De Telegraaf only accepts ads with phone numbers, not websites.

• Hotel.com

Hotels.com is a leading provider of hotel accommodation worldwide, offering reservation services through its own local website network and its own call center.Hotels.com gives travelers one of the most extensive accommodation options on the internet, including free and major network hotels and self-catering in over hundreds of thousands of properties worldwide. The company offers a one-stop shop for hotel prices, amenities and availability as well as experts in providing accommodation.

    Hotels.com is a website for booking hotel rooms online and by phone. The company has 85 websites in 34 languages, and lists more than 325,000 hotels around 19,000 locations. Its inventories include hotels and B & Bs, and some condominiums and other types of commercial lodging. Hotels.com was established in 1991 as a Hotel Placement Network (HRN). In 2001, it became part of Expedia, Inc. and in 2002, changed its name to Hotels.com. The company operates by Hotels.com LP, a limited partnership located in Dallas, Texas.

   

    Hotels.com was established in 1991 by David Litman and Robert Diener as Network Reservations Hotel (HRN), providing hotel reservations via toll-free telephone numbers in the United States.  In 2001, the company was acquired by USA Networks Inc (USAI) which also acquired a controlling interest in Expedia, an online travel booking company.

After purchasing a domain name of about US $ 11 million, HRN changed its name in 2002 to Hotels.com and launched the 1-800-2-Hotel offline brand and allows online hotel reservations. Followed by a rapid international expansion period with 29 sites added over the next two years. In 2003, USAI renamed InterActiveCorp (IAC). In 2005, the IAC separated its travel business as the name of Expedia Inc. Hotels.com then became the company's operation company Inc.

• Agoda

 

      Agoda is one of the world's fastest-growing online travel platforms. Founded in 2005, its rapidly growing presence in Asia was acquired in 2007 by Booking Holdings Inc. - The world's largest online space retailer.Agoda is headquartered in Singapore, with 53 offices in major cities in more than 30 countries and more than 3,700 employees worldwide. It provides a network of more than 2 million property properties, including apartments, villas, homes, and hotels backed by over 15 million real traveler reviews.Agoda is a pioneer in non-hotel accommodation, offering villas and homes in the region from the very beginning.

     Agoda was founded in January 2007 by Michael Kenny and Robert Rosenstein. Agoda Agoda is located in Thailand while the company is based from Singapore. The company is another travel agency's website that allows users to book services with various companies while trying to find the best rates possible. Companies offer their services in more than 30 languages. The Priceline Group purchased Agoda shortly after it was set up in 2007. Agoda launched their mobile app in 2011 so users can use their website on the go. Mobile applications are compatible with Android and Apple devices.

     Agoda provides a secure and secure platform for both business owners and their users. Immediately after the room customer's book, they charge a fee sent through the website to ensure payment to the business.The company offers "Best Price Guarantee" for their customers, ensuring that the same room rates are listed on other websites or beating other prices. Agoda's layout is similar to their competitors where companies offer discount flights and hotel rooms with over a million options for hotel rooms worldwide.

• Expedia.com

     Expedia.com is a travel booking website owned by Expedia Group. This website can be used to book flight tickets, hotel reservations, car rentals, cruises and vacation packages.

Expedia is headquartered in Bellevue, Washington. The company is expected to move to Seattle, Washington, in 2019.

      Expedia.com was launched on October 22, 1996 as a Microsoft share. In 2001, Bill Gates cut the property into a public company. Rich Barton became CEO on Expedia.

In July 2001, USA Networks, Inc. bought Expedia from Microsoft.In December 2010, listings for AMR Corporation, the parent company of American Airlines and American Eagle Airlines, were removed from the Expedia page. The decision came from a dispute about the level of access to site customers. AMR canceled its decision in April 2011, allowing tickets to be once again sold through aggregate sites.In June 2014, Expedia started receiving bitcoins. 

      In September 2014, Expedia Inc. collaborating with Citigroup and creating a member + Expedia card can earn bonus points and gain priority customer service and services via the website.

• Trip.com

Trip.com is an online travel agency, first launched in late 2017. The Trip.com brand is owned by Ctrip, the world's second largest online travel agency, which is also the parent company of Skyscanner. The Trip.com brand is acquired by trip in 2017  and is the basis for their website aimed at international audiences.  The brand also has popular mobile apps available on Android and iOS.This site provides booking services for flights, hotels and trains. According to their website, more than 1,200,000 hotels and accommodation can be booked through the website, while it has flights to more than 5,000 cities around the world.  Train tickets can be purchased for UK, South Korea and Mainland China.

     Trip.com is available in 13 different languages ​​including English, Traditional Chinese, Japanese, Korean, Russian, German, French, Spanish, Indonesian, Thai and Thai, with mobile app also featuring Vietnamese and Filipino languages. It also has local language versions available for Australia, Singapore and Hong Kong.

     The original Trip.com (formerly Gogobot), founded by entrepreneurs Travis Katz and Ori Zaltzman, was acquired by Ctrip in 2017.  Core products acquired by Ctrip, now renamed as Trip by Skyscanner, have been a content platform which generates content and personalize users generated across Skyscanner and Trip.com products.

#ecommerce#week7#Collegesyuen#Kolejsyuen#individualassignment#15marks

#MissAfieqah#theechnologyofthemarketingthatbeenusingbygrandhyatthotel

#mustbedone

Reference source:

• GrandHyatt,2018,GrandHyattKualaLumpurhotel,byhttps://www.m.hyatt.com,Retrieved 2018,June25.

• Agoda,2017,agoda,byhttps;//www.agoda.com,Retrieved 2018,June25.

• Hotels.com,2018,Hotels.com,byhttps://www.hotels.com,Retrieved 2018,June25.

• Booking.com,2017,booking.com,byhttps://www.booking.com,Retrieved 2018,June25.

• Wikipedia,2018,trip.com,byhttps://www.en.m.wikipedia.org/wiki/trip.com,Retrieved 2018,June25.

• Wikipedia,2018,Expedia.com,byhttps://www.en.m.wikipedia.org/wiki/Expedia.com,Retrieved 2018,June25.

• Wikipedia,2018,hotels.com,byhttps://www.en.m.wikipedia.org/wiki/hotels.com,Retrieved 2018,June25.

Marketing trend in Shopee

 Shopee Malaysia Background

    Shopee is an e-commerce platform that headquartered in the Singapore under the Sea Group that previously known as Garena that set up in 2009 by Forrest Li. Shopee which was first launched in Singapore by 2015 and since its extended reach to Malaysia, Thailand, Taiwan, Indonesia, Vietnam, and the Philippines. It servers users in Southeast Asia and Taiwan to buy and sell online products. With mobile and social elements built into the concept, Shopee is described as one of the five disturbing e-commerce startup that has saw in 2015 by Tech in Asia.

    Shopee, a newly launched customer market that is Consumer to Consumer (C2C) has officially launched in Malaysia earlier June 2015. The first social market where everyone can browse,buy and sell. Shopee offer a wide range of products, complemented by secure payment methods and innovative inspire to create fun and safer free shopping and sales experience.                                                    

       Ian Ho (Managing Director)

   Shopee Mobile Malaysia Sdn Bhd, a subsidiary of Garena Online's consumer Internet platform, believes it has what it takes to become one of the major consumer users over the next five years. With the right amount of financing  with the right products, there is a good chance for us to win the winner, said by managing director of shopee, Ian Ho to the Digital New Asia (DNA) in Kuala Lumpur recently. 

    At the launch, Chief executive officer, Chris Feng  told the DNA that at that time, Shopee was founded funded by Garena.                                                                                                

  Chris Feng  (CEO)

Objectives

Shopee aim to enhance social shopping standard in Malaysia by addressing the need for a more comprehensive social trade experience by providing secure payments, live chat functions, integrated logistics and inventory management.Their intention is to build an integrated and trustworthy platform for both their seller and customers and once they set up, will see monetization.

What marketing trend in Shopee

    Shopee is an application online shop that show e-commerce market on mobile platform that has recently been leading the pack as the highest ranked shopping app since December 2017. However, not to mention mobile ranking that has same highest as Shopee are Lazada, 11 street, Zalora and Lelong. The mobile shopping app is ranking highest  of download and least  of unistall, revenue, consumer rating and other. Every e-commerce mobile shopping app in maps of e-commerce listed based on the average position posted on both iOS Store and Google Play Store. As we can see Lazada is a closest competitor of Shopee. Although Lazada leads in terms of website traffic, Shopee overcomes Lazada to rank as the best app on both Google Play and iOS App Stores. This is important because Southeast Asia is the first region where users are more likely to find and compare products using mobile devices.

 

 

 Another top competitor:

 

• Estimated Reveneu :$<1M

Shopee's revenue is the fourth highest among the top 10 competitors. The top 10 competitors average $1.6M

• Estimated employee :  Around 1,000 employee

• CEO approval rating : 96/100

• February 27, 2017, Shopee's Mobile Madness offers tantalizing deals for mobile phone from brands such as Samsung, Xiaomi, OPPO, Huaiwei, ASUS, Lenovo and Honor.
• May 8, 2018, Shopee teams up with DHL e-commerce in Thailand to offer a seamless delivery experience.

How Shopee promote e-marketing  

    Shopee promote their market using a social marketing, mobile marketing and app marketing.

Social marketing

1. Fastest growing type of online marketing
2. Long-term prospect unknown
3. Four features driving growth :

• Shopee buyer and seller have to sign on before explore to Shopee Shopping app.

• Shopee collaborative with Petronas, Nestle, and Watsons among the top performing seller. Another  brand seller such as Dove, Hada labo, Honor, Drypers and Dettol.

• Collaborative with several artist brand products such as SIMPLYSITI by Datuk Seri Siti Nurhaliza, OWLBYND by Nora Danish, GUZELHIVE by Heliza Helmi, EL by Elfira Loy, MADAME IZARA by Izara Aishah, and EMBS by Emma Maembong.

• Network Notifications

• Social Search (recommendation)

• Shopee's social sharing features also allows users to share products with their friend across various social media platforms. Buyers can follow their favorite sellers to keep updated on current offers.
• As we can see, Facebook also collaborative with shopee to promote their marketing, products and application to everyone.

Mobile marketing 

• Shopee are the one leading mobile e-commerce platforms in a  Southeast Asia Malaysia and Taiwan. It is the same as the Tabao model, where buyers and seller can communicate and make transaction directly.

• Shopee has continue to focus on mobile commerce as mobile penetration goes beyond the use of computers with more people browsing mobile devices that computers, Ian Ho said that the buyer is free to use and does not charges fees or listing commissions, It offers up to 5 kg free shipping for items above RM30 in Peninsular Malaysia.
• Major Formats : Shopee can send updated information through messaging, Display, Search and Video and other formats is quick response (QR) Codes by sellers and couponing through lucky draws game and festival coupon.

App marketing

• Shopee, buyers can purchase their products from the app through a secure payment service called shopee guarantee. Which ensures that if the product is not accepted in a pre-agreed state, the payment will be returned to buyer completely. 

• Displaying interface with Live Chat in-app function, Shopee allows users to shop and communicate with their own convenience. Designed to include social trading platforms, Shopee integrates social features including hashtags function, which allows users to find the most popular trend products or compete with latest trends.
• Revenue sources : pay per app, In app purchase, Subscriptions and advertising.
• In Shopee application, it contain many function in there that can purchase product through online.

The product that Shopee sell

   In Shopee, they is an online marketplace that allows consumer to buy goods products. Shoppee sell  a mobiles,computers, health, beauty, kitchen equiptment, electricity product and many more. Shopee sell a affordable price for customer that suitable to all lower and highest income. They  have launch a C2C, that is consumer to consumer. For make they easy to communicate, deals and make a payments.

The company that invest in Shopee

• COMPANY SEA LTD
• GARENA
• CHINESE TECH-GIANT TENCENT HOLDING LTD
• KHAZANAH NASIONAL BHD
• WATSONS MALAYSIA
• DOVE
• SIMPLYSITI SDN BHD
•  MADAME IZARA COMESTIC
•  EMBS (Emma Maembong Beauty Soap)
•  HIMALAYA
•  GOOD VIRTUES CO
•  EL SDN BHD
• GUZELHIVE
•  OWLBYND
• HADA LABO

Shopee do a website without using paper

The way of shopee do a website is they make a shopping application at mobile application that users can be a seller or buyer in less than 30 second in anytime and anywhere. With a wide variety of mall sellers and trusted marketplace sellers. Te service that Shopee provide  or make available include thee site, the services provided by the site and by Shopee client software made available through the site and all information, Linked page, features, data,graphics, text, images, photographs, music, sound,video, message, tags, content, programming, software, application services including without limitation, in any mobile application services. By they make the app, it will make the seller easy to register account to sell their product to consumer or buy a product from Shopee.

Conclusion

    The conclusion is Shopee is a great online marketplace for people who are always on their cellphone. Seller do not need to accidentally go to the laptop or desktop to start selling, Instead, seller can do it at mobile phone. So if they are people who like to sell  business online, start selling at Shopee and making money online . This is where the trending of online business that people want to make a money. With Shopee, there no need to use a paper. Only register your account at Shopee application and start to sell your products.

#ecommerce#week6#Syuencollege#Kolejsyuen#individualassignment#15marks

#MissAfieqah#MarketingtrendinShopee#mustbedone

Reference source :

• Marketingmagazines, 2015,Shopeemalaysia,byhttps://www.marketing-interactive.com,Retrieved 2018, June 23.

• Malaysianwireless,2012,Shopeemobileapp,byhttps://www.malaysianwireless.com,Retrieved 2018, June 23.

• Wikipedia,2018,Shopeebackground,byhttps://www.en.m.wikipedia.org/wiki/Shopee.com,Retrieved 2018, June 23.

• Bryan, C. , 2015,Shopeemalaysia,byhttps://www.hardwarezone.com.my,Retrieved 2018, June 23.

• Lidiana, R. ,2017,Shopeemalaysia,byhttps://www.pressreader.com,Retrieved 2018, June 23.

• Zieman,2016,Shopeemalaysia,byhttps://www.thestar.com.my,Retrieved 2018, June23.

Payment System in Hotel Industry

What is payment system?     

    Payment system is uses a financial system that supports the transfer of funds from suppliers, a savers to consumers or they are called borrowers and from payers to payees, usually through debit and credit exchanges between financial institutions. It consist of paper based of mechanisms for handle the checks and drafts, and paperless mechanisms such as electronic funds transfer to handle electronic trading transactions and it called the payment mechanisms.

Type of Hotel Payment 

There are several types of payment options that available. The availability of a certain types of payments depends on the provider of hotels and suppliers as well as a specific booking of code.Such as  guarantee, deposit, or prepayment is a fee that may be required to book a hotel reservation before the guest stay in hotel.

     Guarantee is charges that are not made to credit cards. On the other hand, card number are held against cancellations that violate  the cancellation policy of the hotel.

    Deposit have main two types such as credit cards and check. Credit card is charges made to credit card that usually for stay per night. If the reservation is canceled, the deposit will be canceled to the supplier. Next, check is has standardized deposit handling with check forms for hotel reservation. In both requests and reactions, when a check is used as a deposit, the data is sent and returned in guarantee. Lastly, Prepayment, payment is required at the time of booking for some or all of the hotel's accommodation at the time of booking. If the reservation is canceled, the amount of the refund varies according to the rules associated with the prescribed booking code.
     Not all the hotel need a credit card or deposit guarantee. Typically, the hotel will guarantee a room for a certain arrival times, such as 6.00 pm. If the traveler does not check in with a guarantee period, the room will not be held for them.

Method of Payment in Hotel Industry

Hotel is a business organization which is runs just for making a money. The hotel earns money especially by selling a rooms. So, this is the major responsibility of front office staff to collect  the room payment from guest properly. Usually, the guest pay during their registration and when time of check out.

    There are several methods are widely used as  methods of guest payment in the hotel industry.

Cash payment - Some guests has  prefer to pay a room charges for cash. The guest staying for a shorter have such as a inclination. They do not expect to extend their in home credit by shopping or having a meals at the hotel. If he want to extend his credit, the front office staff may be collect be his credit card or politely ask him to settle his account as soon as possible at the time of his o her long purchase or uses of any facilities. If guest wishing to pay cash then at the time of registration, front desk staff must obtain full room rates, taxes and expected amount of uses like room phone, room service and food service to avoid fraud. If any guest do not wish to pay the expected amount at the time of registration then he will be charged and will have to pay every time he or she service or uses from the hotel.

Credit card payment - The current payment y credit card has become the most common payment method. Among the well known brands are American Express, Visa, Master Card, and Citibank. The staff gets a card at the time of registration and has a trace. In all hotel, there is a computer system where the staff can know whether the card is valid or not with enough money. That is called Card Approval. The computer automatically calculates that expected amount to be charged by calculating the room rate and the total of accommodation amount.   

Pay through personal checks - Some hotels allowed such payment methods while other have a strict policy on this payment method. Personal check verification have the same process as a credit cards. With the issuing bank, the funds to be protected are validated. For the private check-in hotel requires the following details such as guest driver license, address, phone number and contact details. This should be written on the back of the check. One thing to mention is that tour inspectors and certified inspectors do not need approval because they are removed exclusively by exchange  of payments when they are issued.     

Example of personal check

 Direct billing - Direct billing arrangements are made between the guest or company and the front desk staff with guest's arrival. The guest will need to sign a bill upon check-in and check-out. A staff only review the guest's credit application and check whether the bill exceeds the limit or not. Usually, hotels offer this type of method to their regular guests or who represent any company that has a contract first. Bill will be sent to the guests in their office or other address after they stay in the the hotel.

Advantages and disadvantages 

There are show three payment that can we identified their advantages and disadvantages such as cash,checks and credit cards.

Advantages of Cash :

•  Direct money, except by taxes.
•  There is no cash transaction fee such as credit card.
•  Minimize the bookkeeping which mean less stress and less complexity.

Disadvantages of cash :

• Money in the drawer can be tempting for some stolen worker.
• Money at the location increases the risk for theft not just employee but criminal as well.
• Require so much time to withdraw money from bank.

Advantages of checks :

•  Some customer prefer paying by check instead of bringing cash.
•  Check can be sending by the email for payment and invoice.
•  Easy to bring the check everywhere.
•  Check can now be electronically processed at point of purchase such as credit cards but they are more less costly to process in most cases.

Disadvantages of checks :

• Checking account can be frozen, empty or non existent.
• May cause the cases of invalid check .
• Check take the time to write,process and clear the payment.

Advantages of Credit cards :

• Accepting credit card increase cash flow.
• Credit card transaction are deposited directly into the account.
• Credit card can also be used when emergency.
• May save money because can take advantages of sales.

Disadvantages of Credit card :

• Credit cards can add another level of difficulty to bookkeeping and receiving credit cards can be an additional monthly expenses in most cases.
• Credit cards come with risk such as charge-backs and fraud.
• High interest and increasing debt

Benefit of the Electronic payment system 

• Can refill the mobile by yourself
• Can do anything online reservation,shopping anywhere and anytime
• Can book transportation ticket by sit at home with e-payments without any turn
• Can use a credit card to make bill online payment
• There is no risk of theft and loss, it cannot be robbed by any pirate
• Do not need to bring any cash with,can utilize any transaction via e-payment from your mobile

Disadvantages of e-payment

• E-payments are the currency you do not see, so you spend more without temptation
• More scared of fraud because any hacker can hack the bank account and fly the entire money within a minute of your account.
• It requires internet usage. If internet connection fails, it will cannot be able to make any transaction from online account.

E-commerce payments system

• Credit card
• Debit card
• Electronic Fund Transfer (EFT)
• E-money

Three ways technology makes payments easier for hotel guest

    Technology has made the everyday aspects of everyday life easier, and now consumers are using new and alternative technologies to make payments for goods and services easier. Hotel can attract more guests and make payments be easier if they use innovative technology to accept new and alternative payment options. Understand what guest want and how to help make their payment be easier.

1.The guests can have a multiple payment options

Hotel should accept various payment options when someone book a room online and when someone pay in person. Most hotel now accept Visa, Master card for online and in store transaction. There are some of the easiest ways for travelers to pay the accommodation fee, and receiving them that can help the business appeal to a large audience.

2. The guest can check-in and check-out so easily

The offering check-in and paperless payment options at the hotel's lobby can also facilitate payment processing for guests. This self service option is similar to the kiosk that has been implemented by the airport, allowing tourist to receive their flight information immediately and without the help of employees. 

3. The guest can pay faster with mobile payment

With consumers becoming more dependent on mobile technology in every aspect of their lives, mobile payment initiated by customer is a growing trend that is witnessing the hotel industry. Mobile payments can offer hotel guests a convenient and convenient way to pay when, how, and where they want without having to wait in long lines.

     The conclusion is there are many payments that we have know and learn. It's about most of the payment systems described above offer a secure way directly related to payment transaction in the financial system. There have several payment method that can be used such as cash, credit card, personal check and direct billing. Electronic cash scheme such as Visa, and PayPal offer users the ability to pay retailers and other users on the internet as well as on highways, by phone and at home. Ideally, the solution should be an agnostic payment method because different payment methods provide different benefits in certain types of transactions.So, there have many technology that make the payment process become easy.

#ecommerce#week5#Syuencollege#Kolejsyuen#individualassignment#MissAfieqah#paymentsysteminhotelindustry#mustbedone

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